Privacy Policy

1. Information We Collect

Solyze collects information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Account information (name, email, company details)
• Usage data and analytics
• Communication preferences
• Technical information about your device and connection

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI analytics services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities

3. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

4. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Enterprise data is retained according to your service agreement terms.

5. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Data portability
• Objection to processing

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@solyze.com or through our support channels.